FREE for every business account
One workspace for everything your business ships: orders in, freight booked, customers informed, returns handled. It is free because businesses that live here ship here.
Create orders by hand, import them by CSV, or connect your stores. Merge and split orders, hold them, pick and pack with warehouse slips, and book the freight from the same screen. Team members get their own seats with granular permissions, and owners set per-role booking approval limits, so a new hire can quote all day without ever committing money past their cap. Approved accounts can apply for net credit terms with real statements and invoices.
Your logo, your accent color, your page at loadloom.com/track/your-name. Rich notifications with live timelines, delay notices that reach customers before they ask, a route map, and on-time analytics for you. Standard pages are free; premium tiers add product carousels and promo slots for merchandising inside the tracking moment.
A self-serve returns page under your brand: customers start a return, your rules decide what is auto-approved, and exchange options are offered right on the page so a refund becomes a swap. Every state change has a voice; nobody wonders where their return stands.
Yes. Orders, stores, warehouses, team seats and the standard tracking and returns pages are free. Optional paid tiers add premium page features; freight itself is always priced per shipment.
Yes. Every member gets their own seat and password, with a permission matrix and per-role booking approval limits the owner controls.
Yes. Platform-verified shipments track automatically, and self-managed pages let you present any shipment under your brand.
Your customers open returns themselves on your branded returns page; you set the rules, approve exceptions, and every state change emails both sides.
Open your free business workspace in two minutes.
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